Questions? We got Answers!
What forms of payment do you accept?
We kindly ask that you would please smoke or vape outside while our Cleaning Professionals are in your home.
What our Cleaning Professionals can not clean
- Our Cleaning Professionals are not equipped to clean a cat's litter box or animal droppings. We recommend that you have your cat litter box or any animal droppings cleaned up before we get there so that your home will be fresh throughout.
Our Cleaning Professionals are not plumbers. We can not fix a plugged up toilett. We will however still clean around your toilett but obvioulsy we can't clean inside it if its plugged.
Our Cleaning Professionals can not clean up human bodily liquids such as blood, fecal matter or vomit.
Our Cleaning Professionals will not clean out a fireplace.
Our Cleaning Professionals can not clean anything that we can not reach. We provide extendable dusters to reach cob webbed corners or light fixtures with cob webs but we can not use a ladder to reach unreachable surfaces for safety purposes. Please let us know if you have very high ceilings and you want your ceiling fans dusted. Please contact for quotes.
Our Cleaning Professionals will not clean inside of light fixtures, window blinds or curtains because these are very time consuming and are delicate areas.
We do not offer carpet cleaning services, we will however vacuum.
We offer a 24 hour Satisfaction Guarantee!
Eco Friendly Products & Vegan and Cruelty Free
Yes! We care about our world and environment just as much as you do.
Fully Licensed and bonded
Roxanne Cleaning Services is a fully licensed business registerd in Manitoba.
If you have common household pests such as bed bugs or cock roaches we can not enter your home.
If our Cleaning Professionals can not enter your home on your cleaning appointment you will be charged the full service fee.
What our Cleaning Professionals will clean
Do you bring your own cleaning products?
Yes we do!
Soft clean wash cloths
Paper towlel to use on mirrors
Eco friendly products that are safe to use on all surfaces
Disposable cloths to use in the bathroom and we throw out when we are done
Extendalbe dusters to reach high surfaces
Broom and dust pan
Floor mop and bucket
When do I pay?
If you haven't paid yet, you are required to pay as soon as your cleaning service has been completed.